There are general questions and answers, please visit FAQs page for more Q/A.
Can I change hardware that I have installed the product license
If you don’t change main part of the hardware like CPU, Boot Disk, and NiCs, the license will keep available on your machine, otherwise you can use the existing license to install (activating) again.
If you want to change whole machine, you can just remove the exiting license and then install the license on to another machine. Just do not long time run the license on two or more machine at the same time is no problem.
How to install the product?
Install the product is very easy, you can run installer in the product package, which will take you only one minute, please refer to the guide of the product page.
Why it use 100% of my CPU core?
The product will use one or more CPU core to run it in polling mode which will use 100% of its utilization, please do not think it is an issue.
Each Server Pool will use one dedicate CPU core. If you want to use it in virtual machine, the virtual machine must have two or more CPU cores.
Please click here to visit our knowledebase, you may also visit online hep center to read the product user’s manual.
If those doesn’t help you, you can contact us directly through the below portals.